Honda Service Writer

Gurley Leep Automotive Group; Clive, Northern (IA, KY); Hybrid; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

5-day work week

Up to 10 days PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Vacation savings with company match

Paid training

Scholarship program for dependents

Team member referral program

Career growth opportunities

Job summary

Smart Honda of Des Moines, part of the Gurley Leep Automotive Family, is seeking a motivated Service Advisor to join our team. If you enjoy the automotive industry and earning potential that rewards your performance, this could be the opportunity for you.

We welcome customers, understand concerns, and recommend services while maintaining repair orders and records. A positive, team-oriented attitude and excellent communication are essential.

Qualifications

• Customer service experience preferred; we will train the right person.
• Positive, outgoing team player focused on providing above-industry-standard customer service.
• Ability to multi-task and be meticulous in a fast-paced work environment.
• Effective communication and organizational skills.
• Possess an acceptable driving record with a valid driver's license.

Responsibilities

• Welcome customers and build strong relationships.
• Understand vehicle concerns and recommend needed services.
• Prepare estimates and explain repair options clearly.
• Schedule appointments and coordinate with the Service Department.
• Keep customers informed throughout the repair process.
• Review completed work and ensure a positive experience.
• Maintain accurate repair orders and service records.

Skills

Customer service

Communication

Organizational skills

Multitasking

Team player

Job description

Description

Smart Honda of Des Moines, part of the family-owned Gurley Leep Automotive Family, is looking for a motivated Service Advisor to join our team.

If you're great with people, enjoy the automotive industry, and want earning potential that rewards your performance, this could be the opportunity for you.

What You'll Do

• Welcome customers and build strong relationships
• Understand vehicle concerns and recommend needed services
• Prepare estimates and explain repair options clearly
• Schedule appointments and coordinate with the Service Department
• Keep customers informed throughout the repair process
• Review completed work and ensure a positive experience
• Maintain accurate repair orders and service records

What We Offer

• Competitive compensation with high earning potential
• 5-day work week with flexible hours
• Up to 10 days of PTO in your first year
• Medical, dental, vision & life insurance
• 401(k) with company match
• Vacation savings program with company match
• Paid training and professional development
• Scholarship program for dependents
• Team Member Referral Program
• Opportunities for career growth

Requirements

• Customer Service Experience preferred. We will train the right person!
• A positive outgoing team player who is focused on providing above-industry-standard customer service.
• The ability to multi-task and be meticulous in a fast-paced work environment.
• Effective communication & organizational skills.
• Possess an acceptable driving record with a valid driver's license.