Automotive Sales Consultant (Experienced Preferred)

The CAR Group (Norm Reeves Dealerships); West Covina (CA); On-site; USD 40,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k Matching

Tuition Reimbursement

Paid Time Off

Vehicle Discounts

Job summary

A prominent automotive dealership group in West Covina, CA, is seeking a Sales Associate dedicated to providing exceptional customer service. The role involves greeting customers, offering vehicle test drives, delivering cars while explaining features, and maintaining sales documentation. Applicants should possess strong communication and organizational skills, along with a valid driver's license. The company offers various employee benefits and an opportunity to thrive in a dynamic sales environment.

Qualifications

• At least 18 years old and full-time availability required.
• Valid driver's license with an acceptable driving record.
• Sales experience preferred, especially in performance-driven roles.

Responsibilities

• Greet and assist guests in the showroom.
• Offer test drives after obtaining identification.
• Deliver vehicles and explain features to customers.
• Write complete sales orders and process paperwork.
• Introduce customers to Sales Managers.
• Schedule appointments for test drives.
• Maintain a positive work environment.

Skills

Communication skills

Organization

Multi-tasking

Customer service

Job description

Location: West Covina, CA (On site) | Type: Full Time | Salary Range: $40,000-$120,000

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

Sales Associate

You’re one of the most important team members at Norm Reeves Honda in West Covina. You’re a critical point of contact for our sales department guests and a key player in creating a super purchasing experience. You will build an experience for our guests by offering tailored and genuine service to any customer who inquires online or in-store.

We’re looking for a great listener with an outgoing, guest-service approach to daily responsibilities; someone who exhibits empathy and also enjoys competition. We encourage all candidates with previous dealership sales success to take advantage of our free, industry leading sales training program.

What You’ll Do

• Greet and offer tailored assistance to guests who enter the dealership showroom or sales lot
• Offer test drives and obtain proper identification from all prospects prior to the drive
• Deliver vehicles to customers and ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork
• Maintain confidential customer information on a Dealership Management System.
• Assist in writing complete sales orders and processes paperwork in accordance to the dealership’s policies and procedures
• Introduce customers to the Sales Managers for an opportunity to meet with management
• Schedule appointments with interested buyers for test drives and delivery of vehicles
• Drive yourself and the team to maintain a super work environment and get better every day

What You’ll Need

• Full-time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record
• Sales experience preferred, with a strong emphasis on commission-based or performance-driven roles
• Strong communication skills
• A professional appearance and work ethic
• Excellent organizational and follow up skills
• Ability to multi-task in a fast-paced environment

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance
• 401k Matching and FSA
• Tuition Reimbursement
• Paid Time Off (accrues)
• Supplemental Insurance (Hospital, Accident, Critical Illness)
• Discounts on Vehicles, Services, and Parts

Tips For a Successful Application & Interview Process

• Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished
• Transitioning from Another Industry? – A cover letter helps! Use it to highlight transferable skills that make you a great fit
• Dress to Impress – First impressions count. Dress professionally and bring your authentic self
• Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No‑shows will be noted, so communication is key