Homeownership Partnerships & Readiness Counselor

Greater Indy Habitat for Humanity

Indianapolis (IN)

On-site

USD 40,000 - 56,000

Full time

8 days ago

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Job summary

Greater Indy Habitat for Humanity is seeking a Partnership Coordinator to support applicants and approved homebuyers from application through closing. You will deliver HUD-certified readiness counseling, create action plans, and coordinate all program components with the Construction and Development teams.

This role requires collaboration with the Program Manager, data tracking, and clear communication with families, volunteers, and partners.

Qualifications

  • Three to five years of industry-related experience in homeownership counseling, mortgage lending, or credit counseling.
  • Credit and mortgage experience required.
  • NMLS license strongly preferred; if not licensed, must obtain within 60 days of employment.
  • HUD Housing Counselor Certification strongly preferred; if not certified, must obtain within 60 days of employment.
  • Experience with Salesforce or other CRM systems is a plus.

Responsibilities

  • Provide HUD-certified homebuyer readiness counseling and develop Homebuyer Readiness Action Plans.
  • Coordinate partnership components, education, documentation, and deadlines across programs.
  • Maintain databases and use CRM tools to track applicant statuses and reporting.
  • Collaborate with the Program Manager and Construction/Development teams to ensure compliance and timely information sharing.
  • Support homebuyers with documentation for closing, down payment assistance, grants, and other funding sources.

Skills

HUD counseling
Homebuyer readiness
Budgeting & credit
Customer service
Communication
MS Office
Salesforce
CRM/database
Regulatory compliance
Multitasking
Lifting 25 lbs
Vehicle operation

Education

NMLS license
HUD Housing Counselor Certification
Experience in homeownership counseling

Tools

Salesforce

Job description

Greater Indy Habitat for Humanity is seeking a Partnership Coordinator to support applicants and approved homebuyers from application through closing. You will deliver HUD-certified readiness counseling, create action plans, and coordinate all program components with the Construction and Development teams.

This role requires collaboration with the Program Manager, data tracking, and clear communication with families, volunteers, and partners.

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