Homeowners’ Lounge Lead — Hospitality & Guest Experience

Alterra; Stratton (VT); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Free lift access

Season passes discounts

IKON pass

Discounted memberships

Childcare rates

401(k) plan

Paid parental leave

Paid time off

Job summary

Alterra Mountain Company’s Stratton resort seeks a Homeowners’ Lounge Supervisor to lead the daily operations of Stratton’s private lounge for homeowners and guests. This full-time seasonal role collaborates with the Clubhouse Manager to ensure hospitality, cleanliness, safety, and service standards are met during peak ski season.

The starting rate is $22.00–$23.00 per hour, with weekend/holiday shifts required.

Qualifications

• Experience in hospitality or guest-facing environments.
• Supervisory experience preferred.
• Strong communication and customer-service skills.

Responsibilities

• Oversee daily lounge operations and maintain a welcoming environment for homeowners and guests.
• Monitor access, eligibility, and policies for homeowners.
• Address inquiries professionally with sound judgement.

Skills

Hospitality

Customer service

Supervisory experience

Communication skills

Job description

Alterra Mountain Company’s Stratton resort seeks a Homeowners’ Lounge Supervisor to lead the daily operations of Stratton’s private lounge for homeowners and guests. This full-time seasonal role collaborates with the Clubhouse Manager to ensure hospitality, cleanliness, safety, and service standards are met during peak ski season.

The starting rate is $22.00–$23.00 per hour, with weekend/holiday shifts required.