Homeowner Concierge — Sales & Customer Care Pro

America's Preferred Home Warranty; Jackson (MI); On-site; USD 66,000 - 119,000; Full time

Benefits offered by this job

Paid training

Health insurance, dental, and vision

401(k) matching

Paid holidays

Paid time off (Up to 5 weeks)

Short-term and long-term disability

Employee referral bonuses

Job summary

A leading home warranty company in Jackson, MI is looking for a Sales - Customer Care Expert to foster customer relationships and ensure satisfaction. The ideal candidate is self-motivated, has strong communication skills, and approaches tasks with integrity. Responsibilities include helping customers with product understanding and addressing inquiries. This full-time role offers a competitive salary range of $66,000 to $119,000, with additional benefits like health insurance and paid training.

Qualifications

• Self-motivated with a strong work ethic and integrity.
• Strong interpersonal and communication skills including telephone etiquette.
• Excellent time and resource management skills.

Responsibilities

• Help customers understand our products and services.
• Answer their questions and connect them with specialists.
• Present special offers and provide an amazing customer experience.

Skills

Self-motivated

Strong interpersonal skills

Excellent time management

Professional demeanor

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Education

High school or equivalent

Job description

A leading home warranty company in Jackson, MI is looking for a Sales - Customer Care Expert to foster customer relationships and ensure satisfaction. The ideal candidate is self-motivated, has strong communication skills, and approaches tasks with integrity. Responsibilities include helping customers with product understanding and addressing inquiries. This full-time role offers a competitive salary range of $66,000 to $119,000, with additional benefits like health insurance and paid training.