Pro Customer Sales & Service Specialist

The Home Depot; Owosso (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading home improvement retailer is seeking a full-time Pro Customer Service/Sales representative in Owosso, Michigan. The role involves supporting professional customers throughout their journey, including order fulfillment, expert recommendations, and maintaining strong relationships. Ideal candidates should possess sales experience and strong product knowledge. Join a dynamic team that prioritizes exceptional customer service.

Qualifications

• Preferred bilingual communication skills based on customer needs.
• Proven sales experience in a customer-facing environment.
• Strong product knowledge to provide tailored recommendations.
• Excellent organizational and teamwork skills.

Responsibilities

• Support every stage of the Pro customer journey.
• Build and maintain professional relationships with Pro customers.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals and metrics to drive sales.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a clean, organized, and safe environment.

Skills

Bilingual communication

Sales experience

Product knowledge

Organizational skills

Teamwork

Job description

A leading home improvement retailer is seeking a full-time Pro Customer Service/Sales representative in Owosso, Michigan. The role involves supporting professional customers throughout their journey, including order fulfillment, expert recommendations, and maintaining strong relationships. Ideal candidates should possess sales experience and strong product knowledge. Join a dynamic team that prioritizes exceptional customer service.