Pro Customer Service & Sales Specialist

The Home Depot; Madison Heights (MI); On-site; USD 34,000 - 52,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Madison Heights, Michigan. In this role, you will deliver exceptional service to professional customers including contractors and commercial clients, helping to drive sales through tailored recommendations and product knowledge. You’ll support every step of the customer journey from order fulfillment to expert advice, ensuring projects are successful. The position requires collaboration with team members to maintain high standards of service and safety.

Qualifications

• Bilingual communications skills may be preferred.

Responsibilities

• Deliver exceptional experience for professional customers including contractors and property owners.
• Meet monthly sales goals and other metrics to drive sales.
• Ensure Pro customer project success by providing tailored recommendations and product knowledge.

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Madison Heights, Michigan. In this role, you will deliver exceptional service to professional customers including contractors and commercial clients, helping to drive sales through tailored recommendations and product knowledge. You’ll support every step of the customer journey from order fulfillment to expert advice, ensuring projects are successful. The position requires collaboration with team members to maintain high standards of service and safety.