Pro Customer Service & Sales Specialist

The Home Depot; Houghton Lake (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking members for its Pro Customer Service/Sales Team in Houghton Lake, Michigan. The role involves assisting professional customers, driving sales through expert product recommendations, and maintaining strong relationships with contractors and commercial clients. Responsibilities include managing deliveries, addressing customer needs, and supporting store sales goals. Candidates with bilingual communication skills may be preferred, enhancing service for diverse customer bases.

Qualifications

• Proven ability to build and maintain professional relationships with customers.
• Strong product knowledge to assist with tailored recommendations.
• Ability to meet sales goals and metrics.

Responsibilities

• Assist at the Pro Desk and manage customer inquiries.
• Drive sales through product knowledge and loyalty programs.
• Collaborate with team members to resolve delivery issues.

Job description

A leading home improvement retailer is seeking members for its Pro Customer Service/Sales Team in Houghton Lake, Michigan. The role involves assisting professional customers, driving sales through expert product recommendations, and maintaining strong relationships with contractors and commercial clients. Responsibilities include managing deliveries, addressing customer needs, and supporting store sales goals. Candidates with bilingual communication skills may be preferred, enhancing service for diverse customer bases.