Pro Customer Service & Sales Specialist

The Home Depot; Midland (MI); On-site; USD 38,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Midland, MI. This full-time role focuses on providing exceptional service to professional customers, including contractors and property owners. Key responsibilities include building relationships, driving sales through product recommendations, and collaborating with team members to ensure customer satisfaction. Strong communication and sales skills are essential for success in this role, which also emphasizes maintaining a clean and organized environment for customers.

Qualifications

• Demonstrated ability to build professional relationships with customers.
• Strong understanding of sales processes and customer service.
• Ability to meet monthly sales goals and metrics.

Responsibilities

• Deliver exceptional service to professional customers throughout their journey.
• Collaborate with team members to resolve issues and maintain a safe environment.
• Support store goals by monitoring inventory and executing sales initiatives.

Skills

Customer service skills

Sales expertise

Product knowledge

Bilingual communication (preferred)

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Midland, MI. This full-time role focuses on providing exceptional service to professional customers, including contractors and property owners. Key responsibilities include building relationships, driving sales through product recommendations, and collaborating with team members to ensure customer satisfaction. Strong communication and sales skills are essential for success in this role, which also emphasizes maintaining a clean and organized environment for customers.