Homeowner-Centric QA & Warranty Lead

Stylecraft; Tyler (TX); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness

Retirement plan (401(k))

Paid time off

Life, Disability & AD&D Insurance

Job summary

Stylecraft is seeking a Quality Assurance / Area Warranty Manager to own the homeowner experience across our Texas communities. You will lead inspections, coordinate repairs with trade partners, and drive continuous improvement.

The role is in-person/field-based with full-time hours and a pay range of $65,000–$70,000. Ideal candidates have residential construction or warranty experience and a customer-focused mindset.

Qualifications

• Experience in residential construction or warranty work.
• Strong focus on quality and customer satisfaction.
• Ability to coordinate repairs with trade partners and manage multiple priorities.

Responsibilities

• Quality Champion: Conduct inspections to ensure homes meet Stylecraft standards.
• Customer Advocate: Address warranty concerns and create positive homeowner experiences.
• Project Coordinator: Schedule and manage contractor work, ensuring timely, quality repairs.
• Continuous Improvement Partner: Identify recurring issues and help strengthen building practices.
• Team Resource: Support field teams and promote best practices across communities.

Skills

Residential construction

Warranty experience

Quality assurance

Customer service

Organization

Job description

Stylecraft is seeking a Quality Assurance / Area Warranty Manager to own the homeowner experience across our Texas communities. You will lead inspections, coordinate repairs with trade partners, and drive continuous improvement.

The role is in-person/field-based with full-time hours and a pay range of $65,000–$70,000. Ideal candidates have residential construction or warranty experience and a customer-focused mindset.