Construction Warranty & Quality Lead

MYCON General Contractors, Inc.; Fort Worth, Town of Texas (TX, WI); On-site; USD 90,000 - 120,000; Full time

Job summary

MYCON General Contractors, Inc. is seeking a QA/QC/Warranty Manager to manage warranty claims, coordinate subcontractors, and ensure owner satisfaction across projects.

The role requires thorough documentation, timely notices to subs, and close collaboration with the Project Manager and Project Coordinator. You will inspect ongoing work, analyze root causes of warranty issues, monitor resolutions, and drive prevention measures.

Qualifications

• Strong customer service skills and service delivery mindset.
• Proficient in tool & job site safety practices.
• Able to read blueprints, plans, and specifications.
• Excellent communication and professional representation of the company.

Responsibilities

• Manage warranty claims and coordinate subcontractors.
• Evaluate claims, gather information, and notify subs within 24 hours.
• Oversee eleven-month warranty walk and ensure closure to owner satisfaction.
• Maintain documentation and report progress to leadership.
• Inspect projects for water/air intrusion and ensure compliance.

Skills

Customer service

Tool safety

Blueprints reading

Communication

Multitasking

Teamwork

Conflict resolution

Detail-oriented

Education

High school diploma or equivalent

Some college

OSHA 10

Tools

Microsoft Office

Job description

MYCON General Contractors, Inc. is seeking a QA/QC/Warranty Manager to manage warranty claims, coordinate subcontractors, and ensure owner satisfaction across projects.

The role requires thorough documentation, timely notices to subs, and close collaboration with the Project Manager and Project Coordinator. You will inspect ongoing work, analyze root causes of warranty issues, monitor resolutions, and drive prevention measures.