Homecare Field Supervisor - Impactful Scheduling & Growth

ONE PATIENT AT A TIME OPAAT COMPANI; Middletown (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

401k plan

Growth opportunities

Mission-driven team

Job summary

ONE PATIENT AT A TIME OPAAT COMPANI is seeking a Homecare Field Supervisor to oversee caregiver schedules, ensure supply and equipment readiness, and support shifts as needed. This role emphasizes hands-on, compassionate care, strong communication, and timely problem-solving in a fast-paced homecare environment.

The ideal candidate is a CNA with 5+ years of experience, proficient in scheduling software, and capable of coordinating with clients and families to optimize care quality.

Qualifications

• Must be a CNA with at least five years' experience.
• Experience in home care, healthcare, customer service, and scheduling.
• Strong communication and relationship-building skills.

Responsibilities

• Build and manage weekly caregiver schedules.
• Respond quickly to call-outs and staffing changes.
• Match caregivers to clients based on skills, preferences, and needs.
• Client & family communication with regular check-ins.
• Gather feedback, address concerns, and ensure satisfaction.
• Document updates and communicate changes to managers.
• Ensure PCAs have proper supplies, PPE, and functioning equipment.
• Provide reminders, coaching, and follow-up to maintain quality care.
• Assist caregivers with questions, updates, trainings, and day-to-day needs.
• Cover shifts to maintain continuity of care.
• Perform in-home check-ins and quality assurance visits.
• Support onboarding, training reminders, and credential tracking.
• Assist with incident reporting, care plan updates, and communication logs.
• Collaborate with leadership to improve workflows and client experience.
• Participate in team meetings and growth initiatives.
• Handle additional supervisor responsibilities.

Skills

Strong communication

Multitasking

Tech-savvy

Reliable transportation

Education

CNA Certification

Tools

Scheduling software

Email

Mobile apps

Job description

ONE PATIENT AT A TIME OPAAT COMPANI is seeking a Homecare Field Supervisor to oversee caregiver schedules, ensure supply and equipment readiness, and support shifts as needed. This role emphasizes hands-on, compassionate care, strong communication, and timely problem-solving in a fast-paced homecare environment.

The ideal candidate is a CNA with 5+ years of experience, proficient in scheduling software, and capable of coordinating with clients and families to optimize care quality.