Scheduling Supervisor/CCC

HOPE At Home Health Care; Southfield (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A home care agency is seeking a Scheduling Supervisor in Southfield, Michigan. The ideal candidate will excel in multitasking and possess strong communication and leadership skills. Responsibilities include overseeing scheduling for home care services and maintaining personnel files. A valid Driver's License is required, along with 2+ years in Home Care or related services. This position offers a supportive environment committed to excellent client care.

Qualifications

• 2+ years working in Home Care or related services.
• Ability to communicate effectively with clients, families, and staff.
• Confirmed leadership and interpersonal skills.

Responsibilities

• Identify primary requirements of the Supervisor of the clinical staff.
• Deliver highest standard of Home Care services through scheduling.
• Handle agency personnel files and report to the Scheduling Supervisor.

Skills

Interpersonal skills

Multitasking

Leadership

Communication

Job description

We are looking for a scheduling supervisor to join our growing team! The right candidate will have excellent interpersonal skills and is highly organized. They should possess a can-do attitude and have the ability to multitask.

Benefits

Responsibilities

• Identify primary requirements and responsibilities of the Supervisor of the clinical staff
• Deliver the highest standard of Home Care services through efficient/effective scheduling for agency employees and clients
• Handle agency personnel files and report to the Scheduling Supervisor
• Schedule Home Care, Home health, Placement, DME and Hospice when necessary and occasional private duty services by matching clients and caregivers with input from Program Director
• Recruit, screen and hire the best teams and run new hire orientation of paraprofessional staff
• Maintain personnel files in compliance with agency policy and state regulations
• Assist with the referral/intake process for clients and verify third party payer coverage, as needed
• Run initial client visit, complete and implement all required paperwork. Review and revise plan of care by RN, as needed
• Work closely with office staff to promote positive/effective communication to ensure appropriate client care
• Promote effective compliance within agency philosophy, policies, and procedures and in accordance with State licensing laws and regulations
• Assure the Home Care Plan is followed
• Oversee and document the employee’s performance every six (6) months, develop and carryout yearly employee evaluations
• Assure that a qualified alternate is appointed to act in the supervisor’s absence
• Provide on-call services after hours and weekends as needed or directed by the Administrator

Qualifications

• Ability to communicate effectively with clients, families, caregivers, and administrative staff
• Confirmed leadership and interpersonal skills as well as flexibility and while working within of a high standard of stress
• You are passionate, ambitious, eager to improve and computer-literate
• 2+ years working in Home Care or related services
• Valid Driver’s License

HOPE At Home Health Care is a full service home care agency dedicated to helping people excel in the comfort of their home. We offer Medicare certified skilled services. Whether you are recovering from injury or illness, or simply want to reinvigorate your mobility and health, HOPE At Home Health Care has a solution for you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.