Homecare Scheduling Coordinator

AdvisaCare; East Lansing (MI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401K Retirement Plan

Ability to earn PTO

Medical Benefits Available

Excellent Pay / Weekly paychecks

Employee Appreciation program

Rewarding Work Environment

High- tech Clientele

Advanced Skilled Training offered

Therapy Division

24/7 staffing support

Job summary

AdvisaCare in East Lansing, MI is seeking a Scheduling Coordinator to support our care team. You will answer calls, triage inquiries, and manage client and caregiver schedules to ensure every shift is adequately staffed and matched to create a positive caregiver-client dynamic.

You will maintain time reporting for billing and payroll, assist with office administration, and be on-call after hours for scheduling changes. Travel within the service area may be required.

Qualifications

• High school diploma or GED required.
• Valid driver's license and acceptable driving record.
• Ability to work in a team and independently.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects.
• Manage client and caregiver schedules to ensure each shift is staffed.
• Determine optimal client and caregiver matches for a good relationship.
• Maintain time reporting for accurate billing, payroll and care notes.
• Assist with all aspects of office administration.
• On-call for after-hours scheduling modifications.
• Occasional field caregiving as needed.

Skills

Communication skills

Teamwork

Driver's license

On-call flexibility

Education

High School Diploma or GED

Job description

We are "GROWING" fast and our top-flight care team needs your help! As a Scheduling Coordinator your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need - strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs - "YOU'RE THE ONE" we're looking for!!

What you'll be doing as a Scheduling Coordinator:

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Ability to be on-call for after business hour calls and scheduling modifications
• Willing to work in field caregiving as needed

As a Scheduling Coordinator, here are some things you will tackle:

• Ensure each patient is getting the unique care that they need, and we know we can deliver
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them

Requirements

• High School Graduate or GED
• Valid Driver's License
• Work in a team responsibly and independently
• Good communication skills
• Ability to travel within the service area
• Ability to pass a drug screen/clear background

Benefits

• 401K Retirement Plan
• Ability to earn PTO
• Medical Benefits Available
• Excellent Pay / Weekly paychecks
• Employee Appreciation program
• Rewarding Work Environment
• High- tech Clientele
• Advanced Skilled Training offered
• Therapy Division
• 24/7 staffing support