Home Warranty Manager for Builder Communities

Green Brick Partners, Inc.; Plano (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Community Warranty Manager to enhance customer satisfaction and manage warranty claims effectively. This role involves direct interaction with homeowners and coordination with contractors to ensure timely repairs. The ideal candidate will be proactive, reliable, and possess strong communication skills, thriving in a fast-paced environment. Join a team that values integrity and efficiency while making a significant impact in the home building industry. If you have a passion for customer service and a background in construction, this opportunity is perfect for you.

Qualifications

• Bachelor's degree in Construction or related field preferred.
• Highly customer-service oriented with effective communication skills.
• Previous experience in home building and customer service is helpful.

Responsibilities

• Conduct in-person homeowner assessments and inspections of warranty claims.
• Coordinate and schedule all repairs with contractors and homeowners.
• Manage trades to completion of service requests to homeowner’s satisfaction.

Skills

Customer Service

Communication Skills

Multi-tasking

Education

Bachelor's degree in Construction

Two-year technical degree

Experience with a homebuilder

Tools

MS Office

BuildPro

Job description

An established industry player is seeking a Community Warranty Manager to enhance customer satisfaction and manage warranty claims effectively. This role involves direct interaction with homeowners and coordination with contractors to ensure timely repairs. The ideal candidate will be proactive, reliable, and possess strong communication skills, thriving in a fast-paced environment. Join a team that values integrity and efficiency while making a significant impact in the home building industry. If you have a passion for customer service and a background in construction, this opportunity is perfect for you.