Home-Visit Client Advocate

Manatee, Inc.; Bradenton (FL); Presencial; USD 25.000 - 29.000; Jornada completa

Descripción de la vacante

Meals on Wheels PLUS of Manatee is seeking a Client Advocate to perform face-to-face initial and annual assessments for individuals in need of nutritional services. The role includes referrals, crisis support, and maintaining confidential records, with a focus on compassionate interaction with elderly and homebound clients.

The position is full-time, non-exempt, 8:00 AM–4:30 PM, Monday–Friday, requiring a valid driver's license and reliable vehicle.

Formación

• High school diploma or equivalent.
• 2 years' case management experience.
• Valid driver's license, reliable automobile, and auto insurance are required.
• Must be at least 23 years old and have a good driving record.

Responsabilidades

• Schedule and conduct face-to-face initial and annual assessments.
• Make referrals to services as needed.
• Drive to clients' homes to perform assessments and reassessments.
• Provide resources for older, homebound individuals.
• Maintain HIPAA-compliant data in our system.
• Perform clerical tasks related to Client Services.
• Cross-train in eCIRTS reporting and Call Center operations.
• Maintain appointment schedules and office time.
• May perform other duties as required.

Conocimientos

Case management

Data entry

Communication skills

Computer skills

Telephone skills

Detail oriented

Driving

HIPAA compliance

CAT training

Educación

High school diploma or equivalent

Herramientas

eCIRTS

Descripción del empleo

Meals on Wheels PLUS of Manatee is seeking a Client Advocate to perform face-to-face initial and annual assessments for individuals in need of nutritional services. The role includes referrals, crisis support, and maintaining confidential records, with a focus on compassionate interaction with elderly and homebound clients.

The position is full-time, non-exempt, 8:00 AM–4:30 PM, Monday–Friday, requiring a valid driver's license and reliable vehicle.