Entry-Level Home Sales Associate: Model Homes & Tours

Sekisui House U.S., Inc.; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) retirement plan

Paid time off

Life insurance

Employee discounts

Pet insurance

Job summary

Sekisui House U.S., Inc. is seeking an entry-level Community Sales Support team member in the Tampa area to engage customers, prepare sales materials, and maintain CRM data accuracy while supporting model homes and on-site events.

The role provides exposure to homebuilding sales processes and requires strong communication, organization, and a willingness to learn about products and mortgage processes. Located in Florida, the position supports a team-focused environment.

Qualifications

• High school diploma or equivalent required.
• Up to 1 year of relevant experience.
• Basic familiarity with customer service or administrative work.
• Must have Real Estate License (preferred).

Responsibilities

• Greet visitors and assist with initial customer interactions.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials to ensure a polished and organized environment.
• Support onsite events, community activities, and promotional initiatives.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Monitor inventory of sales materials, supplies, and model home readiness.
• Participate in training and development programs to build knowledge of products, sales processes, and homebuilding operations.
• Support communication between customers, sales team members, and other departments to facilitate smooth handoffs and a positive experience.
• Conduct follow-up with prospects with the guidance of sales team members.
• Learn and understand local market, including competitor pricing, floor plans, and options offered.
• Participate in sales simulations with sales team members to refine sales skills.
• Work closely with mortgage team to learn the mortgage process, to provide customers with a seamless experience.
• Perform additional duties as assigned to support day-to-day operations and team objectives.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Team-oriented

Education

High school diploma or equivalent

Bachelor's degree or equivalent

Real Estate License

Tools

CRM systems

Job description

Sekisui House U.S., Inc. is seeking an entry-level Community Sales Support team member in the Tampa area to engage customers, prepare sales materials, and maintain CRM data accuracy while supporting model homes and on-site events.

The role provides exposure to homebuilding sales processes and requires strong communication, organization, and a willingness to learn about products and mortgage processes. Located in Florida, the position supports a team-focused environment.