Home Renovation Engagement Specialist

Renewal by Andersen | Esler Companies; Rutland (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive training

Clear career paths

Performance-based rewards

Job summary

Renewal by Andersen | Esler Companies is seeking a Customer Engagement Specialist to be the first point of contact for homeowners exploring window and door replacement. You will handle inbound and outbound calls, qualify leads, and set in-home consultations.

In a performance-driven culture, you’ll collaborate with sales and operations, use CRM tools to track interactions, and deliver an exceptional customer experience from initial contact through follow-up.

Responsibilities

• Handle inbound and outbound calls
• Qualify leads and schedule in-home consultations
• Deliver exceptional customer experience
• Collaborate with sales and operations
• Use CRM tools to track interactions
• Follow up with prospects

Job description

Renewal by Andersen | Esler Companies is seeking a Customer Engagement Specialist to be the first point of contact for homeowners exploring window and door replacement. You will handle inbound and outbound calls, qualify leads, and set in-home consultations.

In a performance-driven culture, you’ll collaborate with sales and operations, use CRM tools to track interactions, and deliver an exceptional customer experience from initial contact through follow-up.