Home Mortgage Support Specialist

TEKsystems; Winchester (VA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Training provided

Hybrid schedule

Weekly pay

Job summary

TEKsystems in Winchester, VA, is seeking a Mortgage Support Specialist. This hybrid-to-start role involves helping customers collect and submit documents, following up by phone, email, and online tools, and reviewing applications for accuracy to keep processes moving.

You will provide excellent customer service, answer basic mortgage questions, and work with loan teams. Training is provided; the schedule becomes a 4-day in-office, 1 remote per week, with competitive hourly pay and weekly payroll.

Qualifications

• Experience in customer service and supporting clients.
• Strong communication and organizational skills.
• Ability to multitask and manage details.
• Willingness to learn new systems and processes.
• Ability to work independently and as part of a team.

Responsibilities

• Help customers collect and submit required documents.
• Follow up by phone, email, and online tools.
• Review applications for accuracy and completeness.
• Answer basic questions about the mortgage process.
• Provide excellent customer service and support.
• Work closely with loan and mortgage teams to keep applications moving.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Independent/team work

Job description

TEKsystems in Winchester, VA, is seeking a Mortgage Support Specialist. This hybrid-to-start role involves helping customers collect and submit documents, following up by phone, email, and online tools, and reviewing applications for accuracy to keep processes moving.

You will provide excellent customer service, answer basic mortgage questions, and work with loan teams. Training is provided; the schedule becomes a 4-day in-office, 1 remote per week, with competitive hourly pay and weekly payroll.