Home Medical Equipment Delivery Specialist

AdaptHealth, LLC; Jacksonville (NC); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid time off and holidays

Employee Stock Purchase Plan

Parental leave

Disability Insurance (short & long)

Job summary

AdaptHealth is seeking a Medical Equipment Technician to deliver, set up, and support respiratory and home medical equipment in patients' homes, clinics, or other locations as needed. You will educate patients and caregivers to ensure safe, comfortable, and independent use of equipment.

The role involves assessments, equipment maintenance, and timely documentation while complying with HIPAA, infection control, and safety standards.

Qualifications

• High School Diploma or equivalent required.
• Customer service, Field-based, delivery, or healthcare experience preferred.
• One (1) year of healthcare technician, military service, delivery/field service with customer service interaction or related experience preferred.
• Senior level requires two (2) years of relevant experience, including one (1) year in a similar role.
• Valid and unrestricted driver’s license required.

Responsibilities

• Develop and maintain knowledge of HME products, services, and applicable regulations.
• Perform patient assessments and re-assessments to support appropriate ongoing care.
• Educate patients and caregivers on the safe use, care, and troubleshooting of respiratory and HME equipment.
• Respond to patient equipment issues, including under emergency conditions when required.
• Maintain home oxygen systems through scheduled patient visits.
• Protect patient confidentiality and comply with HIPAA and infection control standards, including proper use of PPE.
• Deliver, set up, retrieve, clean, and maintain equipment in accordance with company policies and safety standards.
• Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required.
• Process orders and complete documentation accurately and timely to support patient care and reimbursement.
• Maintain basic reimbursement knowledge to ensure proper billing for equipment and services.
• Promote company services and products to referral sources, as appropriate.
• Safely operate and maintain a company vehicle.
• Participate in quality improvement initiatives and comply with all company policies and compliance program requirements.
• Complete required compliance training and participate in on call rotation as scheduled.
• Perform other related duties as assigned.

Skills

Customer service

Field-based work

Delivery/installation

Healthcare experience

Driver's license

Education

High School Diploma or equivalent

Job description

AdaptHealth is seeking a Medical Equipment Technician to deliver, set up, and support respiratory and home medical equipment in patients' homes, clinics, or other locations as needed. You will educate patients and caregivers to ensure safe, comfortable, and independent use of equipment.

The role involves assessments, equipment maintenance, and timely documentation while complying with HIPAA, infection control, and safety standards.