Home Medical Equipment Delivery & Setup Technician

Stance Health Solutions, Inc; Tustin (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

SG Homecare in California seeks a Patient Service Technician to deliver and set up respiratory and durable medical equipment at customers’ homes or facilities. You will educate users on proper operation, maintain knowledge of available HME products, and ensure compliance with DOT and FDA guidelines.

You will manage your territory to meet service goals and respond to emergencies as required. Responsibilities include completing patient visit reports, assisting with equipment problems, processing

Responsibilities

• Delivers and sets up required equipment in the customer’s residence or healthcare facility
• Educates customers in the proper use and care of respiratory and durable medical equipment
• Complies with all applicable company policies and procedures
• Develops and maintains working knowledge of current Home Medical Equipment (HME) products and services offered by SG Homecare
• Maintains knowledge of applicable governmental regulations
• Manages territory to reach service goals and delivery of equipment and oxygen in accordance with industry standards and regulations including US DOT and FDA guidelines
• Completes written patient visit reports after setup and follow-up visits
• Assists in resolving customer equipment problems
• Fulfills administrative needs and processes orders timely and accurately
• Promotes services and products to referral sources in the community
• Develops technical knowledge of HME products and services provided by SG Homecare
• Assists with quality improvement to meet company, state, and federal standards
• Maintains home oxygen systems through regularly scheduled visits to customers
• Performs routine preventive maintenance and simple repairs on equipment as required
• Reports equipment hazards and/or product incidents as required
• May clean, disinfect, and assist with equipment repairs
• Ensures vehicle is fueled and ready for use
• Keeps mileage and repair records up-to-date
• Ensures serialized equipment is delivered and tracked for inventory control
• Other duties as assigned
• Participate in mandatory on-call and call-back program to respond to emergencies

Job description

SG Homecare in California seeks a Patient Service Technician to deliver and set up respiratory and durable medical equipment at customers’ homes or facilities. You will educate users on proper operation, maintain knowledge of available HME products, and ensure compliance with DOT and FDA guidelines.

You will manage your territory to meet service goals and respond to emergencies as required. Responsibilities include completing patient visit reports, assisting with equipment problems, processing