Home Medical Equipment Delivery & Setup Tech

Rotech Healthcare Inc.; Lawton (OK); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Generous PTO

Medical coverage

Mileage reimbursement

401(k)

Job summary

Rotech Healthcare Inc. is seeking a dedicated Customer Service Technician to join our home healthcare team.

You will handle delivery, setup, and maintenance of medical equipment, provide patient instruction, and deliver friendly service over the phone and in person to patients and referral sources. This role requires a valid driver's license, high school diploma or GED, willingness to travel to patient homes, and the ability to multi-task.

Qualifications

• Requires a high school diploma or GED.
• Valid driver’s license with clean driving record.
• Excellent communication and customer service skills.
• Ability to multi-task and work independently.

Responsibilities

• Delivery, setup, and maintenance of medical equipment at patient homes.
• Provide patient and caregiver instruction on equipment use.
• Handle phone and in-person customer service for patients and referrals.
• Coordinate paperwork and billing-related tasks.

Skills

Multi-tasking

Communication

Time management

Customer service

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Excel

Job description

Rotech Healthcare Inc. is seeking a dedicated Customer Service Technician to join our home healthcare team.

You will handle delivery, setup, and maintenance of medical equipment, provide patient instruction, and deliver friendly service over the phone and in person to patients and referral sources. This role requires a valid driver's license, high school diploma or GED, willingness to travel to patient homes, and the ability to multi-task.