Home Medical Equipment Coordinator (PRN)

Intermountain Healthcare Inc.; South Jordan (UT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Flexible scheduling

Job summary

Intermountain Healthcare Inc. seeks a Home Medical Equipment Coordinator to manage intake, verify medical necessity, and coordinate HME orders from referral to delivery, ensuring accurate documentation and clear communication.

Responsibilities include reviewing referrals, coordinating deliveries, conducting patient education, and arranging equipment fittings or field deliveries when required. This PRN, on-site role based in Salt Lake City, Utah offers flexible hours and a comprehensive benefits

Qualifications

• Customer service experience with professionalism and responsiveness.
• Able to work independently with self-motivation, accountability, and sound judgment.
• Excellent verbal, written, and interpersonal communication skills with diverse individuals.
• Strong attention to detail and dependability in managing tasks and documentation.
• Organizational and time management skills to prioritize multiple responsibilities.
• Proficiency in basic computer applications (word processing, spreadsheets, databases, internet, email, scheduling).
• Ability to understand and speak English clearly and follow instructions.
• Adaptable to changing priorities and team-oriented.

Responsibilities

• Delivers exceptional customer service by responding to inquiries; triages and routes communications.
• Coordinates patient intake and order processing by gathering referral information, entering data into the EMR, and verifying insurance or self-pay at intake.
• Manages delivery and fulfillment of medical equipment and supplies, selecting delivery methods to meet needs and coordinating with staff.
• Supports patient discharges and transitions of care by coordinating equipment setup for home use.
• Provides one-on-one patient support, including equipment education and fittings, ensuring alignment with physician orders and patient needs.
• Processes POS transactions, entering orders and coordinating delivery or pickup in clinical and retail settings.
• Collaborates across departments to ensure seamless service delivery and maintain relationships.
• Maintains knowledge of Medicare, Medicaid, and third-party billing requirements, plus privacy regulations.

Skills

Customer Service

Order Entry & Processing

Communication

Interpersonal Skills

Patient Care

Referral Management

Telephone System Proficiency

Computer Literacy

Medical Equipment Knowledge

Problem Solving

Tools

EMR (Electronic Medical Record)

Job description

Intermountain Healthcare Inc. seeks a Home Medical Equipment Coordinator to manage intake, verify medical necessity, and coordinate HME orders from referral to delivery, ensuring accurate documentation and clear communication.

Responsibilities include reviewing referrals, coordinating deliveries, conducting patient education, and arranging equipment fittings or field deliveries when required. This PRN, on-site role based in Salt Lake City, Utah offers flexible hours and a comprehensive benefits