Home Loan Processor - Efficient, Member-Focused

Webster First Federal Credit Union; Worcester (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

Webster First Federal Credit Union in Worcester, MA, is seeking a Mortgage Processor to ensure complete, accurate, and compliant loan documentation from application to funding. You will support the mortgage servicing team by preparing loan files for underwriting and closing, and maintain clear member communication.

The role requires detail-oriented organization, knowledge of mortgage products, and proficiency with loan origination systems and MS Office.

Qualifications

• Attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency with loan origination systems and Microsoft Office Suite.
• Knowledge of mortgage lending regulations and documentation requirements.
• Commitment to providing outstanding member service.
• Maintain knowledge of federal/state lending regulations (ECOA, RESPA, HMDA, TILA, etc.).
• Ability to report to work as scheduled.

Responsibilities

• Manage daily mortgage pipeline with focus on timely processing of loan packages, commitments, and adherence to turnaround times.
• Maintain understanding of Webster First Federal Credit Union mortgage products and services.
• Prepare and send compliance-related documents to members with accuracy and timeliness.
• Provide proactive communication with members throughout the loan process.

Skills

Attention to detail

Communication

Multitasking

Loan origination systems

Mortgage regulations

Member service

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Outlook

Job description

Webster First Federal Credit Union in Worcester, MA, is seeking a Mortgage Processor to ensure complete, accurate, and compliant loan documentation from application to funding. You will support the mortgage servicing team by preparing loan files for underwriting and closing, and maintain clear member communication.

The role requires detail-oriented organization, knowledge of mortgage products, and proficiency with loan origination systems and MS Office.