Loan Processor: Detail-Oriented, Customer-Focused

Ecsb; Cambridge (MA); Hybrid; USD 32,000 - 45,000; Full time

Job summary

East Cambridge Savings Bank in Woburn, MA seeks a Loan Processor to handle consumer, commercial and mortgage loan processing duties. You will prepare TRID loan estimates, compile documents, verify data and assist the Mortgage Loan Originator with questions about terms and product details.

Responsibilities include closing support, applying HMDA data, reporting, and ensuring compliance with TRID, RESPA, HMDA, and TILA while maintaining excellent customer service and organization.

Qualifications

• 1-3 years administrative experience or college degree.
• Loan processing experience preferred.
• Experience using Encompass preferred.
• Strong customer service, verbal and written communication skills.
• Must become a registered MLO in accordance with the S.A.F.E. Act.
• Knowledge of lending regulations (TRID, RESPA, HMDA, Safe Act, TILA).
• Detail-oriented with strong organizational skills and multi-priority management.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Respond to Lending Policy inquiries within scope of authority.
• Prepare TRID compliant loan estimates and disclose closing costs.
• Compile and verify application data including VOE, VOD and credit reports.
• Assist Mortgage Loan Originator with questions about the loan and product info.
• Prepare disposition letters, maintain pipeline status, and transmit commitments.
• Assemble appraisal reviews and Board presentation materials.
• Assist with loan closings, review attorney docs, disburse funds, and record HMDA data.
• Keep up with underwriting, processing and closing tasks to ensure workflow.
• Support MI approvals, conveyancing, and special reporting/compliance projects.

Skills

Administrative experience

Loan processing

Customer service

Attention to detail

MLO registration

Regulatory knowledge

Education

College degree

Tools

Encompass

MS Word

MS Excel

Job description

East Cambridge Savings Bank in Woburn, MA seeks a Loan Processor to handle consumer, commercial and mortgage loan processing duties. You will prepare TRID loan estimates, compile documents, verify data and assist the Mortgage Loan Originator with questions about terms and product details.

Responsibilities include closing support, applying HMDA data, reporting, and ensuring compliance with TRID, RESPA, HMDA, and TILA while maintaining excellent customer service and organization.