Home Internet Installation Technician

i3 Broadband; Cape Girardeau (MO); On-site; USD 26,000 - 30,000; Full time

Job summary

i3 Broadband in Cape Girardeau, MO is hiring an Installation and Support Technician. This full-time, hands-on role installs and supports broadband services, often in customers’ homes, with emphasis on installation quality, service upgrades, and customer satisfaction.

You will perform wiring, testing, and troubleshooting tasks, use field tools, and maintain safety and professional standards while delivering reliable service to customers.

Qualifications

• Must be able to work independently or in a team setting.
• Strong problem-solving and analytical abilities.
• Hands-on work ethic with a passion for technology.

Responsibilities

• Perform customer drop installations from tap to antenna terminals.
• Handle new connects, reconnects, and courtesy disconnections as needed.
• Inspect and ensure picture quality and service delivery.

Skills

Team player

Problem solving

Hands-on

Technical aptitude

Customer service

Communication skills

Attention to detail

Tools

VOM

DMM

Field strength meter

Hand tools

Job description

i3 Broadband in Cape Girardeau, MO is hiring an Installation and Support Technician. This full-time, hands-on role installs and supports broadband services, often in customers’ homes, with emphasis on installation quality, service upgrades, and customer satisfaction.

You will perform wiring, testing, and troubleshooting tasks, use field tools, and maintain safety and professional standards while delivering reliable service to customers.