Home Interior Design Specialist

Crate & Barrel; Charlotte (NC); On-site; USD 42,000 - 70,000; Full time

Job summary

Crate & Barrel Designers help customers envision possibilities with the latest home design trends, guiding them in furnishing from entire homes to accent pieces. They use 2D & 3D floor plans, moodboards, and product lists to present tailored design packages that reflect brand standards.

Designers build relationships through clienteling, lead design consultations, and maintain strong product knowledge, staying current with trends and competition while driving sales and service on the sales floor.

Qualifications

• Experience with basic design functions including spatial planning, fabric selection, lighting.
• Excellent communication to translate brand vision into client designs.
• Proficient in design tools and presenting to customers.

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual
• Deliver projects in a timely manner and within determined timelines
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
• Support store training and educating on design services, to drive a clear understanding of design services and offerings
• Develop new and lasting relationships with customers through networking and clienteling
• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
• Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
• Ability to stay up to date on current design trends
• Ability to be an agent of change and shift quickly as our business evolves

Skills

Spatial planning

2D floor plans

3D floor plans

Google Suite

iPad

Tools

Google Suite

Floor planning tools

3D design tools

Job description

Crate & Barrel Designers help customers envision possibilities with the latest home design trends, guiding them in furnishing from entire homes to accent pieces. They use 2D & 3D floor plans, moodboards, and product lists to present tailored design packages that reflect brand standards.

Designers build relationships through clienteling, lead design consultations, and maintain strong product knowledge, staying current with trends and competition while driving sales and service on the sales floor.