Home Design & Sales Consultant

Crate and Barrel; Austin (TX); On-site; USD 22,000 - 39,000; Full time

Job summary

Crate and Barrel Designers help customers envision possibilities with the latest home design trends, guiding them from whole-room solutions to a single accent piece using digital tools in-store and in-home.

You will drive sales and engagement by promoting programs, developing design packages to brand standards, and leading design consultations with moodboards, 2D/3D floor plans, and client presentations while collaborating with store teams.

Qualifications

• 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/customer service.
• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs.
• Proficient in Google platforms, virtual communication, design tool experience preferred.
• Experience working one-on-one with clients and recommending solutions.

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual
• Deliver projects in a timely manner and within determined timelines
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.

Skills

Design expertise

Customer engagement

Sales skills

Communication skills

Presentation skills

Tech-savvy

Tools

2D/3D design tools

Job description

Crate and Barrel Designers help customers envision possibilities with the latest home design trends, guiding them from whole-room solutions to a single accent piece using digital tools in-store and in-home.

You will drive sales and engagement by promoting programs, developing design packages to brand standards, and leading design consultations with moodboards, 2D/3D floor plans, and client presentations while collaborating with store teams.