Home Insurance Support Specialist

Plymouth Rock Assurance; Boston (MA); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

4 weeks accrued paid time off

Free onsite gym

Tuition Reimbursement

Low cost and excellent coverage health insurance

Annual 401(k) Employer Contribution

Job summary

A leading insurance provider in Boston is seeking a Customer Service Representative to deliver exceptional experiences to customers through various communication channels. This entry-level position offers extensive training, full benefits, and a salary of $45,000 per year. Ideal candidates will possess strong communication skills and a customer-focused attitude, with opportunities for professional development and a dynamic work environment.

Qualifications

• Minimum of 1 year overall work experience preferred.
• Capacity to work in a fast pace supporting the rapid growth of our customer base.

Responsibilities

• Provide extraordinary service on all inquiries regarding home insurance.
• Ensure every customer interaction results in a great customer experience.
• Enter and update policy information accurately.

Skills

Excellent oral and written communications skills

Ability to multitask and adapt to changes quickly

Capability to identify and address customer’s needs

Self-motivated individual to meet & exceed goals

Proficient in the use of Microsoft Office

Education

Working towards or obtained a college degree

Job description

A leading insurance provider in Boston is seeking a Customer Service Representative to deliver exceptional experiences to customers through various communication channels. This entry-level position offers extensive training, full benefits, and a salary of $45,000 per year. Ideal candidates will possess strong communication skills and a customer-focused attitude, with opportunities for professional development and a dynamic work environment.