Customer Service & Insurance Support Specialist

Jimhgardner; Hellertown (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Hellertown, PA, is searching for a Customer Service Representative to enhance customer experiences, process inquiries, and assist with policy management. Candidates should possess strong communication skills and a detail-oriented approach. The position offers an annual salary range of $45,000 to $65,000, with additional benefits including health insurance and 401(k) participation.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks simultaneously.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

A local insurance agency in Hellertown, PA, is searching for a Customer Service Representative to enhance customer experiences, process inquiries, and assist with policy management. Candidates should possess strong communication skills and a detail-oriented approach. The position offers an annual salary range of $45,000 to $65,000, with additional benefits including health insurance and 401(k) participation.