Home Infusion Access & Authorization Specialist

Hirebridge LLC; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Advanced Infusion Care is seeking an experienced Intake Coordinator to help patients access infusion therapies. The role involves verifying insurance, reviewing benefits, obtaining authorizations, and coordinating communications among patients, providers, nursing, pharmacy, and sales teams.

The ideal candidate will have strong infusion reimbursement knowledge, payer requirements experience, and a background in home infusion, specialty pharmacy, or infusion center operations.

Qualifications

• High School Diploma or GED required.
• 2+ years experience in Home Infusion Intake, Specialty Pharmacy Intake, or Infusion Center Intake.
• Experience with insurance verification and prior authorizations.
• Strong communication and customer service skills.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Outlook, Word, and Excel.

Responsibilities

• Enter patient, physician, insurance, and authorization data into company systems.
• Review referrals and prescription orders for completeness.
• Contact patients and providers to obtain missing information.
• Conduct comprehensive benefits investigations for new referrals.
• Obtain clinical documentation needed for prior authorization submissions.
• Track and follow authorization status from submission to resolution.
• Educate patients about coverage and financial responsibility.

Skills

Insurance verification

Benefits investigations

Prior authorizations

Infusion reimbursement

Customer service

Communication skills

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Advanced Infusion Care is seeking an experienced Intake Coordinator to help patients access infusion therapies. The role involves verifying insurance, reviewing benefits, obtaining authorizations, and coordinating communications among patients, providers, nursing, pharmacy, and sales teams.

The ideal candidate will have strong infusion reimbursement knowledge, payer requirements experience, and a background in home infusion, specialty pharmacy, or infusion center operations.