Home Improvement Sales Specialist

Lowe's; Hope Mills (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Plan

Associate Discount 10%

Track to the Trades

Benefits information

Job summary

Lowe's welcomes you to join our team as a Customer Service Associate. In this role you will greet customers, help them locate products, and ensure their home improvement needs are met with a friendly, professional approach.

You will work across departments such as Appliances, Hardware, Paint, and more, stocking shelves, assisting with merchandise, processing orders, and guiding shoppers through checkout while delivering strong service everyday.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech usage

Reading/Writing/Arithmetic

Stamina / Standing

Lifting 25 lbs

Job description

Lowe's welcomes you to join our team as a Customer Service Associate. In this role you will greet customers, help them locate products, and ensure their home improvement needs are met with a friendly, professional approach.

You will work across departments such as Appliances, Hardware, Paint, and more, stocking shelves, assisting with merchandise, processing orders, and guiding shoppers through checkout while delivering strong service everyday.