Home Improvement Sales & Service Specialist

Lowe's Companies, Inc.; Flanders (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount

Job summary

Lowe's Companies, Inc. in New Jersey is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with shoppers throughout the day, assist with locating merchandise, and provide friendly, knowledgeable service.

You will also help stock and prep products, process orders, and may cross-train in other departments to ensure the best customer experience. Join us to support home improvement needs and enjoy team-focused work.

Qualifications

• Experience using a computer and basic arithmetic operations.
• Familiarity with common retail technology and devices like smartphones/tablets.
• Ability to communicate clearly and provide helpful service to customers.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure timely fulfillment.
• Cross-train in other store areas to support the team.
• Prepare merchandise according to customer needs (e.g., color, quantity, packaging).
• Guide customers through shopping or checkout and complete other duties as assigned.

Skills

Customer service

Retail technology

Basic math

Bilingual (English/Spanish)

Physical stamina

Job description

Lowe's Companies, Inc. in New Jersey is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with shoppers throughout the day, assist with locating merchandise, and provide friendly, knowledgeable service.

You will also help stock and prep products, process orders, and may cross-train in other departments to ensure the best customer experience. Join us to support home improvement needs and enjoy team-focused work.