Home Improvement Sales & Service Pro

Lowe's; Sevierville (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Sevierville, TN. You will warmly welcome customers, assist with product locations, and help ensure customer needs are met throughout the shopping experience. This role involves standing, assisting across departments, and processing orders.

The position supports growth with benefits, flexible scheduling, and opportunities to learn trades within the store. Previous retail experience is helpful, and bilingual skills are a plus.

Qualifications

• 6 months experience using a computer or digital device.
• 6 months experience with common retail technology (smartphones, tablets).
• Reading, writing and basic arithmetic abilities are required.
• Able to stand for long periods and perform duties that may involve lifting.
• Minimum lift 25 lbs unassisted or with assistance when needed.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to enhance service quality.
• Prepare department merchandise (e.g., paint, piping, wood, drywall, blinds) based on customer needs.
• Guide customers through shopping or at checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Basic math

Physical stamina

Job description

Lowe's is hiring a Customer Service Associate in Sevierville, TN. You will warmly welcome customers, assist with product locations, and help ensure customer needs are met throughout the shopping experience. This role involves standing, assisting across departments, and processing orders.

The position supports growth with benefits, flexible scheduling, and opportunities to learn trades within the store. Previous retail experience is helpful, and bilingual skills are a plus.