Home Improvement Sales & Service Associate

Lowe's Companies, Inc.; Orangeburg (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Customer Service Associate role provides opportunities to engage customers, help them find the right home improvement products, and solve shopping challenges. You’ll interact with customers throughout the day, answer questions, and ensure a positive store experience.

Daily tasks include locating merchandise, assisting with loads, processing orders, and occasional training in other departments to enhance service quality. Flexible, part‑time positions support growth and teamwork.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Bi-lingual skills are preferred and beneficial.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech knowledge

Reading & arithmetic

Bilingual (preferred)

Tools

POS systems

Job description

Lowe's Customer Service Associate role provides opportunities to engage customers, help them find the right home improvement products, and solve shopping challenges. You’ll interact with customers throughout the day, answer questions, and ensure a positive store experience.

Daily tasks include locating merchandise, assisting with loads, processing orders, and occasional training in other departments to enhance service quality. Flexible, part‑time positions support growth and teamwork.