Home Improvement Sales & Service Associate

Lowe's; Lincolnton (NC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

As a Customer Service Associate at Lowe's, you greet customers, help them find products and services for home improvement, and ensure a positive shopping experience throughout your shift. You will work across departments, respond to questions, process orders, and stock shelves while delivering friendly, professional service and upholding Lowe's standards.

Lowe's emphasizes growth, benefits, and opportunities, encouraging bilingual, military, and veteran talent to apply to support diverse

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Able to perform duties requiring standing and other physical tasks
• Minimally lift 25 lbs unassisted or with accommodation

Responsibilities

• Welcome customers and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Retail technology

Basic math

Physical stamina

Tools

POS systems

Smartphones

Tablets

Job description

As a Customer Service Associate at Lowe's, you greet customers, help them find products and services for home improvement, and ensure a positive shopping experience throughout your shift. You will work across departments, respond to questions, process orders, and stock shelves while delivering friendly, professional service and upholding Lowe's standards.

Lowe's emphasizes growth, benefits, and opportunities, encouraging bilingual, military, and veteran talent to apply to support diverse