Home Improvement Sales Pro — Bonuses & Tuition Aid

Lowe's; Albemarle (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Sales Specialist to assist customers, identify project needs, and help them find the right solutions within the store or garden center. You’ll become the product expert, presenting specifications, features, promotions, and financing options to close a sale.

You’ll work across departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, and more, while training teammates and supporting checkout and inventory processes to ensure smooth store operations.

Qualifications

• High School Diploma or GED.
• 1 year in customer-facing sales or 6 months Lowe’s retail experience (Or 3 years external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic; able to stand and sit for prolonged periods; lift 25 lbs unassisted or with assistance.

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and follow-up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned.

Skills

Customer service

Sales

Communication

Bilingual

Education

High School Diploma or GED

Tools

20/20 CAD

Job description

Lowe’s is seeking a Sales Specialist to assist customers, identify project needs, and help them find the right solutions within the store or garden center. You’ll become the product expert, presenting specifications, features, promotions, and financing options to close a sale.

You’ll work across departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, and more, while training teammates and supporting checkout and inventory processes to ensure smooth store operations.