Home Improvement Sales Pro - Bonus & Tuition Support

Lowe's Companies, Inc.; Strongsville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

bonus opportunities

health insurance options

tuition assistance program

company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Sales Specialist in Ohio to greet customers, understand project needs, and guide them to suitable products and services. You will become a product expert, discuss features, promotions, and financing options to close sales while supporting multiple departments in a busy retail setting.

You will interact with customers daily, help with estimates, installations, and orders, and may assist with inventory, pricing, and checkout duties.

Qualifications

• High School Diploma or GED required.
• 1 year in customer-facing sales or Lowe’s retail experience (or 3 years external sales or 18 months Lowe’s if education requirement not met).
• 1 year in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic (addition and subtraction).
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe’s will support and fund this requirement).
• 1 year of experience in completing customer sales orders.
• 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan.
• 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System.
• Professional certification related to the department being considered.
• Bi-lingual skills.

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned.

Job description

Lowe’s is seeking a Sales Specialist in Ohio to greet customers, understand project needs, and guide them to suitable products and services. You will become a product expert, discuss features, promotions, and financing options to close sales while supporting multiple departments in a busy retail setting.

You will interact with customers daily, help with estimates, installations, and orders, and may assist with inventory, pricing, and checkout duties.