Home Improvement Sales & Customer Care Associate

Lowe's Home Centers, LLC; Fairview Heights (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a part-time Customer Service Associate in the United States. You will greet customers, help them find products, and ensure a smooth checkout experience while supporting various store departments as needed.

The role emphasizes friendly service, active selling, and the ability to handle merchandise and assist customers across departments such as Appliances, Hardware, and Electrical. Bilingual skills are a plus.

Qualifications

• 6 Months Experience using a computer including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Customer service

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's Home Centers, LLC is seeking a part-time Customer Service Associate in the United States. You will greet customers, help them find products, and ensure a smooth checkout experience while supporting various store departments as needed.

The role emphasizes friendly service, active selling, and the ability to handle merchandise and assist customers across departments such as Appliances, Hardware, and Electrical. Bilingual skills are a plus.