Customer Service Associate - Home Improvement

Lowe's Home Centers, LLC; Salina (KS); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, professional service. You will support multiple departments as needed and ensure merchandise is well-organized and available to customers.

The role emphasizes strong customer communication, multitasking, and maintaining store standards. This is a part-time position with opportunities to learn and grow within the Lowe's team.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail tech familiarity

Basic math

Physical stamina

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, professional service. You will support multiple departments as needed and ensure merchandise is well-organized and available to customers.

The role emphasizes strong customer communication, multitasking, and maintaining store standards. This is a part-time position with opportunities to learn and grow within the Lowe's team.