Home Improvement Retail Customer Advocate

Lowe's Home Centers, LLC; Charleston (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance Program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Charleston, WV. The role focuses on helping customers find products, answering questions, and delivering friendly service throughout the day.

This position supports a variety of departments and prioritizes customer satisfaction. It offers part-time schedules with growth opportunities and access to extensive Lowe's benefits, including health options and education programs.

Qualifications

• 6 Months Experience using a computer (inputting, accessing, modifying data)
• 6 Months Experience using common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Ability to stand/sit for extended periods and perform duties
• Minimally lift 25 lbs unassisted (or more with assistance)

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Help customers locate and handle merchandise
• Restock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately for timely receipt of goods
• Cross-train in other store areas to enhance customer service
• Prepare department merchandise according to customer needs (e.g., cutting, tinting, or packaging)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Charleston, WV. The role focuses on helping customers find products, answering questions, and delivering friendly service throughout the day.

This position supports a variety of departments and prioritizes customer satisfaction. It offers part-time schedules with growth opportunities and access to extensive Lowe's benefits, including health options and education programs.