Home Improvement Customer Service Pro | Part-Time

Lowe's Home Centers, LLC; Morgantown (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Morgantown, WV. You'll greet customers, help them find home improvement products, and provide friendly, practical service throughout the shopping experience.

In this part-time role, you’ll interact with customers, handle inquiries, and support store operations across departments, with training and growth opportunities and access to Lowe's benefits.

Qualifications

• 6 months experience using a computer and basic software.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Able to stand or sit for long periods and perform duties.
• Able to lift 25 lbs unassisted or with assistance above 25 lbs.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

6 Months Experience using a computer

Retail technology experience

Reading/writing arithmetic

Prolonged standing

Lifting 25 lbs

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Morgantown, WV. You'll greet customers, help them find home improvement products, and provide friendly, practical service throughout the shopping experience.

In this part-time role, you’ll interact with customers, handle inquiries, and support store operations across departments, with training and growth opportunities and access to Lowe's benefits.