Customer Service Pro — Home Improvement + Benefits

Lowe's; Charleston (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee stock purchase program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Customer Service Associate role in Charleston, SC offers a friendly, fast-paced environment where you help customers find the right products and resolve questions about home improvement needs.

You will welcome shoppers, assist with locating merchandise, and provide accurate service while maintaining store standards and teamwork. This role emphasizes strong communication and a willingness to learn and grow within Lowe’s.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to stand for long periods and lift up to 75 pounds with assistance as needed.
• Bi-lingual skills are a plus.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing displays.
• Process orders and deliveries accurately and on time.
• Train in other store areas to support customer service goals.
• Prepare department merchandise to meet customer needs (e.g., paint tinting, pipe cutting, wood handling).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech experience

Communication

Teamwork

Tools

Smartphones & tablets

Job description

Lowe’s Customer Service Associate role in Charleston, SC offers a friendly, fast-paced environment where you help customers find the right products and resolve questions about home improvement needs.

You will welcome shoppers, assist with locating merchandise, and provide accurate service while maintaining store standards and teamwork. This role emphasizes strong communication and a willingness to learn and grow within Lowe’s.