Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; North Charleston (SC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

10% associate discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Charleston, SC. You will greet customers, help them find products and services for home improvement, and provide friendly, efficient service.

This role supports a flexible schedule, part-time options, and opportunities to grow. Benefits include health insurance, tuition assistance, 401(k) with company match, and a 10% associate discount.

Qualifications

• 6 months experience using a computer including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Restock merchandise by identifying empty spaces on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer skills

Retail tech experience

Basic math

Stand/sit flexibility

Lifting up to 25 lbs

Job description

Lowe's is hiring a Customer Service Associate in Charleston, SC. You will greet customers, help them find products and services for home improvement, and provide friendly, efficient service.

This role supports a flexible schedule, part-time options, and opportunities to grow. Benefits include health insurance, tuition assistance, 401(k) with company match, and a 10% associate discount.