Home Improvement Retail Customer Advisor

Lowe's; Knoxville (TN); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe's in Knoxville is seeking a Customer Service Associate to welcome customers, help them find the right products for home improvement projects, and answer questions with friendly, professional service.

You will spend most of your time listening to customers, processing orders and deliveries, and assisting in various departments. The role offers flexible schedules and growth opportunities within a supportive team.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Basic computer use

Retail technology experience

Math and basic arithmetic

Standing/walking endurance

Tools

Smartphone or tablet usage

Jobbeschreibung

Lowe's in Knoxville is seeking a Customer Service Associate to welcome customers, help them find the right products for home improvement projects, and answer questions with friendly, professional service.

You will spend most of your time listening to customers, processing orders and deliveries, and assisting in various departments. The role offers flexible schedules and growth opportunities within a supportive team.