Home Improvement Customer Care Specialist | Flexible Schedule

Lowe's Companies, Inc.; Washington (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's in the United States seeks a Customer Service Associate who welcomes customers and helps them find the right products and services for home improvement needs.

You will listen to customers, answer questions, organize merchandise, and assist across departments. This role emphasizes friendly service, reliability, and teamwork in a store environment.

The position offers opportunities for growth, flexible schedules, and benefits including health coverage and tuition assistance.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech

Basic math

Customer service

Lifting 25 lbs

Job description

Lowe's in the United States seeks a Customer Service Associate who welcomes customers and helps them find the right products and services for home improvement needs.

You will listen to customers, answer questions, organize merchandise, and assist across departments. This role emphasizes friendly service, reliability, and teamwork in a store environment.

The position offers opportunities for growth, flexible schedules, and benefits including health coverage and tuition assistance.