Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Sayre (Bradford County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Your day at Lowe's involves greeting customers, helping them locate products, and ensuring a smooth checkout experience. You’ll contribute to outstanding service across departments while handling merchandise, answering questions, and supporting continuous store operations.

In this part-time Customer Service Associate role, you’ll participate in training, collaborate with teammates, and benefit from Lowe's health options, tuition assistance, a company match for retirement savings, and an

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual skills (preferred qualifications)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Your day at Lowe's involves greeting customers, helping them locate products, and ensuring a smooth checkout experience. You’ll contribute to outstanding service across departments while handling merchandise, answering questions, and supporting continuous store operations.

In this part-time Customer Service Associate role, you’ll participate in training, collaborate with teammates, and benefit from Lowe's health options, tuition assistance, a company match for retirement savings, and an