Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in the United States. You will welcome customers, help them find products and answer questions while supporting store operations and visual merchandising.

The role offers part-time hours with opportunities to grow and access Lowe’s benefits, including health insurance options, tuition assistance, 401(k) matching, Employee Stock Purchase Program, 10% associate discount, and career development programs.

Qualifications

• 6+ months experience using a computer or point-of-sale systems.
• 6+ months experience with common retail technology (phones/tablets).
• Basic reading, writing and arithmetic skills.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise based on customer needs (e.g., color/selections).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer use

Retail tech familiarity

Arithmetic basics

Standing/sitting flexibility

Lifting up to 25 lbs

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in the United States. You will welcome customers, help them find products and answer questions while supporting store operations and visual merchandising.

The role offers part-time hours with opportunities to grow and access Lowe’s benefits, including health insurance options, tuition assistance, 401(k) matching, Employee Stock Purchase Program, 10% associate discount, and career development programs.