Home Improvement Customer Service Specialist

Lowe's; Leesburg (VA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health, dental, vision insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Job summary

Lowe's is hiring a Customer Service Associate in Leesburg to welcome customers and help them find the right products for home improvement. You’ll interact with customers, assist with merchandise selection, and support operations across departments to ensure a smooth shopping experience.

The role emphasizes helpful communication, basic math for transactions, and the ability to lift up to 25 lbs as needed, with opportunities for growth and training.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones/tablets).
• Ability to read, write and perform basic arithmetic.
• Able to stand for long periods and perform duties.
• Able to lift 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to meet expectations.
• Cross-train in other store areas to improve service.
• Prepare merchandise in department based on customer needs.
• Guide customers through shopping or checkout.

Skills

Customer service

Communication

Basic math

Digital literacy

Physical stamina

Tools

Retail POS/System

Job description

Lowe's is hiring a Customer Service Associate in Leesburg to welcome customers and help them find the right products for home improvement. You’ll interact with customers, assist with merchandise selection, and support operations across departments to ensure a smooth shopping experience.

The role emphasizes helpful communication, basic math for transactions, and the ability to lift up to 25 lbs as needed, with opportunities for growth and training.