Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Kalispell (MT); Vor Ort; USD 21.000 - 26.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe's is seeking a part-time Customer Service Associate in Kalispell, MT to welcome customers and help them find products for home improvement. You will engage with customers, answer questions, and ensure their needs are met throughout their visit.

The role involves assisting with merchandise, stocking, processing orders, and potential cross-training across departments to deliver outstanding service. High customer focus and basic math are essential.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Dow n stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Computer experience

Retail tech experience

Basic math

Physical stamina

Prolonged standing

Tools

Smartphones

Tablets

Jobbeschreibung

Lowe's is seeking a part-time Customer Service Associate in Kalispell, MT to welcome customers and help them find products for home improvement. You will engage with customers, answer questions, and ensure their needs are met throughout their visit.

The role involves assisting with merchandise, stocking, processing orders, and potential cross-training across departments to deliver outstanding service. High customer focus and basic math are essential.